RETURN & EXCHANGE

  • Merchandise must be in original packaging.
  • Exchanges/returns must be initiated within 14 days of the purchase date listed on the front of this receipt. Pop Culture LLC items sell quickly, so contact us as soon as possible to make exchanges.
  • Allow 2-4 weeks for processing exchanges/returns.
  • You’re responsible for selecting your preferred shipping carrier and method. We recommend using one that can be insured and tracked. Pop Culture LLC is not responsible for lost or damaged packages.
  • Contact Pop Culture LLC Customer Service to process your exchange. (407) 929-7840 Mon – Fri: 9:00 am – 7:00 pm PM
  • Return your original item by filling out the fields in the return form below, including the SKU number, item description, quantity, and reason code for each returned item.
  • Pack your return securely, in the original package if possible, and include your completed return form.
  • You’re responsible for selecting your preferred shipping carrier and method. We recommend using one that can be insured and tracked. BoxLunch is not responsible for lost or damaged packages.
  • You will not be reimbursed for your original or return postage.
  • You will not receive a refund for your original charge until we receive your returned item.
  • You will not be charged to ship your exchange, unless you request upgraded shipping.